{"id":15746,"date":"2023-05-31T12:08:39","date_gmt":"2023-05-31T12:08:39","guid":{"rendered":"https:\/\/zadoramuff.com\/?page_id=15746"},"modified":"2023-05-31T12:11:01","modified_gmt":"2023-05-31T12:11:01","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/weoffset.co.uk\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15746\" class=\"elementor elementor-15746\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ba0fd8 elementor-section-full_width elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"4ba0fd8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f01b59d\" data-id=\"f01b59d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9aa0520 elementor-widget elementor-widget-heading\" data-id=\"9aa0520\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">The Customer Received A Wrong Product<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4db4b2 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"b4db4b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2022 If a wrong product is delivered to the customer, we will get it picked up for free.<br \/>\u2022 Once the wrong product is received by us, We will dispatch the correct product or refund the amount within 7 working days.<br \/>\u2022\u00a0The product should be unused and the packaging should not be damaged.<br \/>\u2022 The product should be sealed in its original product packaging.<br \/>\u2022 All supporting documentation such as receipt of purchase, price tags, labels, and warranty card as well as all accessories should be dispatched with the product.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a36f09c elementor-widget elementor-widget-heading\" data-id=\"a36f09c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-large\">The Customer receives damaged goods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb1744c color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"cb1744c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0Customers may claim refund if they receive damaged goods however they must provide video proof of this.<\/p><p>\u2022\u00a0Customers are advised\u00a0to make video while unwrapping and unboxing their product from delivery packaging. This video will be used as a proof that customer received\u00a0damaged good.<\/p><p>\u2022 If video proof is not provided or video is made after the product has been unboxed then customer will not be entitled to a refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fb46b02\" data-id=\"fb46b02\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c6a1854 elementor-widget elementor-widget-image\" data-id=\"c6a1854\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"476\" height=\"360\" src=\"https:\/\/weoffset.co.uk\/wp-content\/uploads\/2023\/05\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-4.jpg\" class=\"attachment-large size-large wp-image-15748\" alt=\"\" srcset=\"https:\/\/weoffset.co.uk\/wp-content\/uploads\/2023\/05\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-4.jpg 476w, https:\/\/weoffset.co.uk\/wp-content\/uploads\/2023\/05\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-4-430x325.jpg 430w, https:\/\/weoffset.co.uk\/wp-content\/uploads\/2023\/05\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-4-150x113.jpg 150w, https:\/\/weoffset.co.uk\/wp-content\/uploads\/2023\/05\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-4-397x300.jpg 397w\" sizes=\"(max-width: 476px) 100vw, 476px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0f42dd7 elementor-section-full_width elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"0f42dd7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ef2ecd\" data-id=\"1ef2ecd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ace942 elementor-widget elementor-widget-spacer\" data-id=\"3ace942\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Customer Received A Wrong Product \u2022 If a wrong product is delivered to the customer, we will get it<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-15746","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/weoffset.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/15746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/weoffset.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/weoffset.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/weoffset.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/weoffset.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=15746"}],"version-history":[{"count":4,"href":"https:\/\/weoffset.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/15746\/revisions"}],"predecessor-version":[{"id":15751,"href":"https:\/\/weoffset.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/15746\/revisions\/15751"}],"wp:attachment":[{"href":"https:\/\/weoffset.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=15746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}